This Privacy Policy sets out how Ayeka collects, uses, and protects your personal information when you use our website at http://www.ayeka.com.au.

Ayeka is committed to providing you with the best possible customer experience and to protecting your privacy. We are bound by the Privacy Act 1988 (Cth), which includes the Australian Privacy Principles governing how personal information is handled.

1. Collection of Personal Information

We do not collect personally identifiable information when you simply browse our website.

However, to place an order or create an account with Ayeka, you will be required to provide personal information. This may include (but is not limited to):

• Name

• Mobile number

• Email address

• Billing and shipping address

• Payment details

You may also be required to provide information when recovering a lost password or contacting us.

2. Sharing of Personal Information

We only share the personal information necessary to process your order with trusted third parties, such as payment processors and delivery service providers.

Ayeka does not sell, rent, or trade your personal information to third parties for marketing or other unrelated purposes.

We take reasonable steps to ensure that any third parties we work with are bound by confidentiality and privacy obligations.

If you contact us via email or submit an enquiry, we will collect your name and email address solely for the purpose of responding to your request.

3. Use of Personal Information

We may use your personal information to:

• Process and fulfil your orders

• Communicate with you about your purchase

• Provide customer support

We also collect certain non-personally identifiable information when you visit our website, such as:

• Browser type, version, and language

• Operating system

• Pages viewed and time spent on the site

• Referring website

This information is used for internal analysis, to understand user behaviour, improve our website, and enhance your browsing experience.

4. Access to Your Personal Information

You have the right to request access to the personal information we hold about you, subject to any exceptions permitted by law.

If you would like to access your information, please contact us. For security reasons, we may require your request to be submitted in writing.

5. Cookies

Our website uses cookies to enhance your browsing experience.

Cookies are small text files stored on your device that help us recognise your browser and remember certain information. In some cases, cookies may collect personal information.

We use cookies to:

• Remember your preferences

• Manage account sign-up and login sessions

• Facilitate e-commerce transactions

• Display relevant notifications

• Store information you submit through forms or other features

Some cookies are cleared when you log out, while others may remain to remember your preferences for future visits.

You can configure your browser to accept or reject cookies, or to notify you when cookies are being used. Please note that disabling cookies may limit the functionality of certain features on our website.

6. Changes to This Privacy Policy

Ayeka reserves the right to update or amend this Privacy Policy at any time. Any changes will take effect upon publication on this website.

If you do not agree with this Privacy Policy, you should not access or use our website.

7. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us at: hello@ayeka.com.au

We will continue to review and update this Privacy Policy in line with any changes to Australian privacy laws and regulations.