Terms and Conditions

Welcome to the website of Ayeka ("we", "us", "our" or "Ayeka") (ABN 46 963 024 514). Ayeka is a home-grown business offering high-quality home goods, with all products handcrafted in Melbourne, Australia.

1. Agreement to Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you and Ayeka. By accessing our website and/or purchasing Ayeka products, you agree to be bound by these Terms and Conditions.

We reserve the right to amend these Terms and Conditions at any time. Any changes will take effect immediately upon publication on this website and will apply to all new orders from that time. Registered and subscribed customers will be notified of any updates.

Please read these Terms and Conditions carefully before using the Ayeka website. If you do not agree with them, you must not access this website or purchase our products.

Privacy Policy and Returns Policy

Your use of this website is also governed by our Privacy Policy and Shipping and Returns Policy, which form part of these Terms and Conditions.

Legal Capacity to Transact

You must be at least 18 years old to place an order through this website. By accessing and using the Ayeka website, you confirm that you are over the age of 18.

If you are under 18, you may only use this website with the involvement and consent of a parent or legal guardian, who must agree to these Terms and Conditions and our Privacy Policy on your behalf.

If Ayeka suffers any loss or damage as a result of a transaction entered into by a minor without appropriate consent, we reserve the right to seek compensation from the minor’s parent or guardian.

2. Online Purchases

Once you have selected the product(s) you wish to purchase, you may proceed to checkout. You will be required to provide your details or log in if you have an existing account.

After completing payment, your order will be processed and you will receive a confirmation email, including your invoice. A tracking ID will be provided once your order has been dispatched.

3. Products

All Ayeka products are individually handcrafted. While we strive for consistency, slight variations may occur, and products may differ from images shown on the website. These variations are part of the uniqueness of each item.

If you have any questions regarding our products, please contact us at hello@ayeka.com.au.

4. Pricing and Payment

We accept payment via credit card, Apple Pay, and Afterpay. All prices listed on our website are in Australian Dollars (AUD).

We reserve the right to change prices at any time without prior notice. The price payable for any product will be the price displayed at the time the order is placed. While we aim to ensure pricing accuracy, errors may occasionally occur.

5. Links to External Websites

This website may contain links to third-party websites for your convenience. These links do not signify that we endorse or approve of those websites, their content, or any associated products or services.

We are not responsible for any loss or damage that may arise from your use of third-party websites.

You may link to our homepage or articles, provided that such linking does not imply any association, approval, or endorsement by us unless we have given prior written consent. We reserve the right to withdraw linking permission at any time.

6. Intellectual Property

All content on this website including, but not limited to, text, images, photographs, illustrations, artwork, product designs, names, and logos—is the property of Ayeka and is protected by copyright and intellectual property laws.

You may view and print content for personal, non-commercial use only, provided that any copyright notices remain intact.

You must not reproduce, distribute, publish, or otherwise use any content from this website without our prior written consent.

To request permission to use any content, please contact us at hello@ayeka.com.au.

7. Interference with Website

You must not attempt to modify, damage, disrupt, or interfere with this website or its content in any way, including through hacking, defacing, or introducing malicious material.