Privacy Policy

The following document sets forth the Privacy Policy for the Ayeka website http://www.ayeka.com.au.

Ayeka is committed to providing you with the best possible customer service experience. Ayeka is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

1. Collection of your Personal Information

We do not collect personal information when you visit our website. However, to place an order or create an account with Ayeka, you are required to submit personally identifiable information. This may include, but not limited to, a unique username and password, or provide sensitive information in the recovery of your lost password. When you place an order on the Ayeka website, you will be asked for the following personal information:

  • Name

  • Mobile number

  • Email address

  • Billing and shipping address

  • Payment details

2. Sharing of Your Personal Information

To protect your privacy, only the necessary information you share with Ayeka will be provided to those third parties who are involved in the processing of your order (transactions and delivery of purchased goods). 

Any identifiable personal information you share with Ayeka will not be given, rented or sold to any third-party companies for any other purposes. Ayeka takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations about the protection of your personal information.

When you submit feedback or inquiries via email, we will request your name and email address. We use this information solely to respond to your inquiries.

3. Use of Your Personal Information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally to gauge visitor traffic, trends, and delivering personalised content to you while you are at this Site.

4. Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.

5. Cookies

This website uses "cookies" to help personalise your online experience. A cookie is a text file or a packet of information that is placed on your hard disk by a web page server to identify and interact more effectively with your computer. 

Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. In some cases, cookies may collect and store personal information about you. Ayeka extends the same privacy protection to your personal information, whether gathered via cookies or from other sources.

You can configure your internet browser to accept all cookies, reject all cookies or notify you when a cookie is sent. Please refer to your internet browser’s instructions to learn more about these functions. If you choose to decline cookies, you may not be able to fully experience the interactive features of Ayeka’s website.

This Site uses cookies to:

  • remember your preferences for using this Site;

  • manage the signup process when you create an account with us;

  • recognise you as logged in while you remain so. This avoids your having to log in again every time you visit a new page;

  • facilitate e-commerce transactions, to ensure that your order is remembered between pages during the checkout process;

  • show relevant notifications to you (e.g., notifications that are relevant only to users who have, or have not, created an account or subscribed to newsletters or email or other subscription services); and

  • remember details of data that you choose to submit to us (e.g., through online contact forms or by way of comments, forum posts, chat room messages, reviews, ratings, etc).

Many of these cookies are removed or cleared when you log out, but some may remain so that your preferences are remembered for future sessions.

 

6. Changes to this Privacy Policy

Ayeka reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Ayeka website.

7. Contacting Us

Ayeka welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us at hello@ayeka.com.au

As the Australian Federal Government introduces new privacy legislation, Ayeka’s Privacy Policy will be reviewed and updated accordingly.